SeungHyun Co., Ltd. (hereinafter referred to as the "Company") protects the freedom and rights of data subjects by lawfully processing and safely managing personal information in compliance with the Personal Information Protection Act and related laws and regulations. Accordingly, pursuant to Article 30 of the Personal Information Protection Act, the Company establishes and discloses the following personal information processing policy to inform data subjects of the procedures and standards for processing and protecting personal information and to promptly and smoothly address any complaints related to this matter.
Handling customer inquiries
Name, Phone Number, Email Address, Inquiry details
Connection IP, browser information, visit date and time
The company destroys personal information without delay and without exception after the purpose of collection and use of personal information has been achieved.
The company does not provide personal information to external parties, and if it needs to be provided in the future, prior consent will be obtained.
Data subjects may request access to, correction of, deletion of, or suspension of processing of their personal information at any time. Requests can be submitted via email or phone.
The Company will destroy personal information without delay when it becomes unnecessary, such as when the retention period expires or the processing purpose is achieved. The procedures and methods for destroying personal information are as follows.
The information you enter for inquiries and other purposes will be transferred to a separate database (or, in the case of paper, stored in a separate filing cabinet) after the purpose has been achieved. It will be stored for a specified period of time in accordance with internal policies and other relevant laws and regulations for information protection purposes (see Retention and Use Period) before being destroyed. Personal information transferred to a separate database will not be used for any purpose other than its retention, unless required by law.
Personal information recorded and stored in electronic file format is destroyed so that the records cannot be reproduced, and personal information recorded and stored in paper documents is destroyed by shredding or incineration.
The company is collecting opinions from the data subject in relation to personal information protection and prepares all procedures and methods to handle complaints.
The data subject may report a complaint by phone or e-mail by referring to the affiliation-name and contact information of the customer service manager or personal information protection manager and the person in charge specified in paragraph 8. The company will provide a quick and sufficient response to the information subject's report.
or you can apply for complaint handling to the following organizations established and operated by the government.
The company has the following customer service managers, personal information protection managers, and managers to protect personal information, handle matters related to personal information, and respond to complaints from customers who provided personal information.
The website can use cookies for user convenience. Users can refuse to save cookies through browser settings. Cookies are a small amount of information sent by the server (http) used for website operation to the information subject's browser and are stored in the information subject's computer or mobile, and are automatically transmitted from the information subject's browser to the server when accessing the website. The information subject can set settings such as allowing cookies and blocking them through browser option settings.
This personal information processing policy will take effect from the date of enforcement, and if there are addition, deletion, or correction of changes according to laws and policies, it will be notified through the notice seven days before the implementation of the possible changes. Also, if you inevitably need to change the processing policy due to changes in related laws or company policies, we will notify you quickly through a notice on the website, so please refer to it.
This policy will take effect on November 20, 2025.
